Updated 07/06/2022

There are many different ways you can use our services to share information, communicate with other people or create new content.
When you share information with us, for example by creating an account with us, we can make these services even better - to help you connect with other people or to make sharing with others faster and easier. When you use our services, we want you to be aware of how we use information and how you can protect your privacy.
Where our processing of your information falls under the General Data Protection Regulation 2016/679 ("GDPR"), the sections of this Privacy Notice in Annex 1 - Your Rights - apply to you.
Our privacy notice explains:
-What information we collect and why we collect it
-How we use that information
-The choices we offer, including how to access and update information.

We've tried to keep it as simple as possible, but if you're not familiar with terms like cookies, IP addresses and browsers, read these key terms first. Your privacy is important to us; please take the time to learn about our practices - and if you have any questions, please contact us.

Our goal is to be clear about what information we collect so that you can make informed choices about how we use it and control with whom you share it. By providing us with personal information, you agree that we may collect, store, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide us with any personal information, but failure to do so may affect your use of this website or the products and/or services offered on or through it. You can also set your browser to block or display all cookies, including those associated with our services, when a cookie is set by us. However, it is important to remember that many of our services may not function properly if your cookies are disabled. For example, you may not be able to log in to FutureBens or use other services.

We collect information to provide better services to all our users - from simple things like what language you speak, to more complex things like what content from us is most important to you. We collect information in the following ways:
- information you give us. We collect information about you and your business when you register for an account with us, create or modify your profile, use, access or interact with our Services or our websites (including but not limited to uploading, downloading, collaborating or sharing content, including photos and videos). For example, many of our Services require you to sign up for an account with us. When you do so, we ask for personal information, such as your name, email address, phone number or credit card. We may share your name, email address or picture with other users in your organisation or otherwise associate your name, email address or picture with your account for sharing or referral purposes.
- Information we receive through your use of our services. We may collect information about the Services you use and how you use them, for example, when you visit a website that uses our Services or when you view and interact with our content. This information includes:
- Device information - We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers and mobile network information including your phone number). We may associate your device identifiers or phone number with your account.
- Log Information - When you use our Services or view content provided by us, we may automatically collect and store certain information in server logs. This may include:
- details of how you have used our service, such as. Your search queries;
- telephony log information such as your phone number, caller ID, forwarding numbers, time and date of calls, duration of calls, SMS routing information and call types;
- internet protocol address;
- device event information such as crashes, system activity, hardware settings, browser type, browser language, date and time of your request and referral URL; and
- cookies that can uniquely identify your browser or account.
- Location Information - When you use a FutureBens location-based service, we may collect and process information about your actual location, such as GPS signals sent from a mobile device. We may also use various technologies to determine your location, such as sensor data from your device, which may provide information about nearby Wi-Fi access points and cell towers, for example.
- Unique application numbers - Certain services include a unique application number. This number and information about your installation (e.g., the operating system type and version number of the application) may be sent to us when you install or uninstall that service or when that service periodically contacts our servers, for example, for automatic updates.
- Local Storage - We may collect and store information (including personal data) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
- Cookies and Anonymous Identifiers - We use various technologies to collect and store information when you visit our Services and this may include sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with services we offer to our partners, such as advertising services or FutureBens features that may appear on other websites. 

A further overview of all personal processing activities, as well as legal basis, purpose and data subjects can be found here:  

Activities personal data

We may use the information we collect, including your personal information and transaction data, from any of our Services at one or more of the locations where FutureBens operates or otherwise conducts business (currently it is our location in Germany, Berlin) for the following purposes:
- for internal and service-related purposes, such as. providing, maintaining, protecting, improving and personalising our services, developing new services and protecting the rights, property or safety of FutureBens and our users;
- to communicate with you to provide you with information that we believe may be useful or relevant to you;
- to promote our services and related services;
- to analyse information to provide aggregated, anonymised data products to third parties;
- to facilitate the exchange of aggregated and anonymised information with third parties, including transactional data. An example of anonymised information would be the number of uses of a template or location data that can be used by those third parties to inform judgements about the organisation using the software, but not about individuals whose data is processed using the software;
-to enforce the Privacy Policy and our terms and conditions for the use of our services and websites;
-to monitor and analyse trends, usage and activity in connection with our Services and for marketing or promotional purposes or to provide you with tailored content;
-to investigate and prevent fraudulent transactions, unauthorised access to or use of our Services and other illegal or unusual activity;
-to use the name you provide for your FutureBens profile on any Services we offer that require a FutureBens account. In addition, we may substitute previous names associated with your FutureBens account so that you are represented consistently across all of our services. If other users already have your email or other information that identifies you, we may show them your publicly visible FutureBens profile information, such as your name and photo;
- when you contact us to record your communications so we can help you resolve any issues. We may use your email address to keep you informed about our services, for example to notify you of upcoming changes or improvements;
- of cookies and other technologies to improve your user experience and the overall quality of our services;
- to embed information from one service, including personal information, into other FutureBens services - for example, to make it easier to share things with people you know

To use the information we collect, we may need our systems to access, screen capture, store, film and/or scan your information. Where appropriate or required by data protection laws, we will ask for your consent before using information for any purpose other than that stated in this privacy policy.

We will retain your personal data for as long as is necessary to provide the services we provide to you or for other purposes described in this Privacy Policy. We are required by law to keep some of your data for certain periods of time. When we no longer need your data, we will ensure that your data is destroyed or de-identified. We may need to retain certain personal data after we have stopped providing products or services for the purposes of enforcing our terms, fraud prevention, identifying, issuing or resolving legal claims and/or for proper record keeping.

FutureBens processes personal information on servers operated by our partners. Our partners are listed in Appendix 2 (See below). We may share personal information outside of Germany with third parties as listed in Appendix 2 - Third Party Service Providers. By providing us with your personal information, you consent to the sharing of your personal information with third parties located outside of Germany. If we share your personal information with third parties, we will take reasonable steps to ensure that any recipient abroad handles such information in a manner consistent with German and European data protection principles.

We do not share personal information with companies, organisations and individuals outside of FutureBens unless one of the following applies. 

With your consent. We share personal information with companies, organisations or individuals outside FutureBens if we have your consent to do so.

Account Administrators. If your account is managed for you by an organisation administrator, your organisation administrator and the resellers who provide user support for your organisation will have access to your information (including your email and other data). Your account administrator may be able to do this.

Third Party Service Providers. We may share personal information with third party service providers. This is to enable them to provide their services, including (without limitation) IT service providers, data storage providers, web hosting and server providers, debt collection companies, maintenance or problem resolution providers, marketing or advertising providers and payment system operators. 

Our existing or potential agents or business partners. Third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. Our current third party service providers (as updated from time to time) are listed in Appendix 2. 

To address fraud, security or technical issues. We will share your personal information with trusted third parties when necessary to detect, prevent or otherwise address fraud, security or technical issues.

For legal reasons. We may disclose your information if required to do so by applicable law, regulation or as part of actual or prospective legal process (including when reasonably necessary to enforce the applicable Terms of Use or to establish, exercise or defend our legal rights). If we receive a request from a supervisory authority or law enforcement agency, and if permitted by GDPR, the CCPA and other laws, we may disclose certain information to those bodies or authorities.

Merger or acquisition. If we merge with or are acquired by another company, we may share your personal information with the new owners of the company and their advisors. We will continue to ensure the confidentiality of all personal information and notify affected users (for example, by sending a message to the email address associated with your account) before personal information is transferred or becomes subject to a different privacy policy.

We may share aggregated, non-personally identifiable information publicly and with our partners - such as publishers, advertisers or affiliated websites. For example, we may share information publicly to show trends in the general use of our services. This may also include government agencies, industry groups, insurance companies and educational/training institutions.

We have implemented robust measures regarding the security of the information we collect and store about you (including through the use of network and database security measures) and will use reasonable efforts to protect your personal information from unauthorised access or unauthorised alteration, disclosure or destruction. In particular: We encrypt many of our services using Secure Sockets Layer (SSL) or Transport Layer Security (TLS). We review our information collection, storage and processing procedures, including physical security measures, to protect against unauthorised access to systems. We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to comply with those obligations. We have multiple authentication and access control measures in place to ensure that only authorised personnel can access the data. We enforce strong encryption of all data at rest through the use of the Advanced Encryption Standard (AES-256).Transmission of information over the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our servers via third-party networks; any transmission is at your own risk. Once we have received your information, we will apply strict procedures and security features to prevent unauthorised access.

Our Privacy Policy applies to all services offered by FutureBens and its affiliates, including services offered on other websites, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy. Our Privacy Policy does not apply to services offered by other companies or individuals, including products or websites displayed to you in search results, websites that may contain FutureBens services, or other websites that link to our services. Our Privacy Policy does not cover the information practices of other companies and organisations that advertise our services.

We regularly review compliance with our privacy policy. We also adhere to various self-regulatory frameworks. When we receive formal written complaints, we contact the person who made the complaint to investigate. We work with the relevant regulatory authorities, including local data protection authorities, to resolve complaints regarding the transfer of personal data that we cannot resolve directly with our users.

You may choose to restrict the collection or use of your personal information. If you have previously consented to the use of your personal information for direct marketing purposes, you can change your mind at any time by contacting us using the details below.

You may request details of the personal information we hold about you. There may be an administration fee for providing this information. In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse to provide you with personal information we hold about you.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information that is found to be inaccurate, incomplete, misleading or out of date.

If you believe that we have violated the German Federal Data Protection Act (BDSG) and would like to file a complaint, please contact us using the details below and provide us with full details of the alleged violation. We will promptly investigate your complaint and respond to you in writing, outlining the outcome of our investigation and the steps we will take to address your complaint.


If you do not agree with the data processing carried out by us, you can object to this at any time. If the data is used for direct advertising and associated profiling, it may not then be used. In this case, the objection does not have to be justified.


If you do not want us to keep your personal data for as long as is necessary for us to provide the services we provide to you or for other purposes described in this Privacy Policy, you may request that we delete your personal data at any time.


If your consent is the legal basis for data processing (for example, in the case of our newsletter), you can revoke this consent at any time. 

Please be aware that by clicking on links and banner advertisements on our websites, your browser may access a third party website that has a different privacy policy than FutureBens. We are not responsible for and have no control over the information submitted to or collected by these third parties and you should consult their privacy policies.

We will revise this Privacy Policy from time to time and post the most current version on our website. If a revision reasonably limits your rights or involves a material change in the way we process your personal information, we will let you know.

If you have any questions or would like to contact us about our processing of your personal data, you can contact us in any of the ways set out below. When you contact us, we will ask you to confirm your identity.

Appendix 2.

Data Protection Officer
FutureBens GmbH
The Data Protection Officer
Albrechtstr. 19
10117 Berlin - Germany